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how to set up/change a direct debit

Anonymous
Not applicable

I have just started a contract with O2.  How do I set up a direct debit for my pay monthly account?

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Cleoriff
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Hi @Anonymous

This should have been set up automatically for you by O2 when you took out the contract..

*Direct debit
This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time. O2 will email the customer the day after the bill is produced. You can check your bill via My O2

Have a look at this help link...

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

If you want to change details you can do this via MyO2

http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 5
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Cleoriff
Level 94: Supreme
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Hi @Anonymous

This should have been set up automatically for you by O2 when you took out the contract..

*Direct debit
This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time. O2 will email the customer the day after the bill is produced. You can check your bill via My O2

Have a look at this help link...

http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

If you want to change details you can do this via MyO2

http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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MI5
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It will be done already wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
It will be done already wink

Of course....but it doesn't hurt to advise further, as all sorts of glitches have been occurring (in your absence) wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Presumably you have given them your bank details and they will automatically set up 2 direct debits for the phone plan and for the airtime.

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