17-09-2020 18:34
Hi,
Just wondered if anyone has any idea whats going on with this device.
I ordered it on the 15th and got confirmation of my order.
The next day the device disappearead from the website so I've no way of checking updates.
My order is showing as awaiting stock but the phone is released tomorrow.
Can anyone shed any light on what's going on please?
20-09-2020 08:11
20-09-2020 08:15
20-09-2020 08:15
Have you had a dispatch email yet @DHorse666 ?
Veritas Numquam Perit
20-09-2020 08:39
20-09-2020 08:39
No still showing the same awaiting stock message on my order.
was asking as some people said they'd been told a Monday delivery
20-09-2020 12:59
20-09-2020 23:19
21-09-2020 02:51
21-09-2020 10:37
21-09-2020 16:21
21-09-2020 16:21
Ok I've just called customer service and they've told me it's out of stock and that I could be waiting up to 2 weeks as that's the normal restock period!!!!!
Doesn't seem right to me as I ordered this on the 15th and it said in stock at the time, only to receive the out of stock email a while later.
Then to add insult to injury, on the release day of the 18th, more people order the handset and it goes to delayed delivery.
What's going on I ask as it's now 4 days after release and has anyone received their handset on O2?
21-09-2020 17:57 - edited 21-09-2020 17:58
21-09-2020 17:57 - edited 21-09-2020 17:58
It seems EE orders are now starting to move. I've been keeping an eye on the thread on their community and people have starting getting dispatch notifications this afternoon despite being told the same conflicting things we have been told about stock. Hopefully ours get dispatched today too.
21-09-2020 21:54