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fraudulant charges

dodger
Level 1: Joiner
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on ‎24-04-2020 13:42

on ‎24-04-2020 13:42

Hi Folks

 

2 months ago I was charged for calls to premium service no 66299, for some service which i know nothin at all about. I followed the 02 advice on how to cancel this fee going forward

 

this month I have been charged for it again.

 

any advice how i can stop it?

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gmarkj
Level 67: Unsung hero
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on ‎24-04-2020 14:17

on ‎24-04-2020 14:17

Follow the advice in the guides below:
https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
http://payforitsucks.co.uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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