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esim

GxC
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Hi

 

I'm using android with the O2 esim at the moment, my device has a problem and I need to send it back for repair. Before doing this, i wish to transfer my esim to my spare iphone and use it in the meantime. I would like to know the way of transferring the esim from Android to iphone and vice verse afterwards when my Android phone is back from repair centre.

Thanks!

G

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MI5
Level 94: Supreme
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@GxC 

In your MyO2.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
  • 151057 Posts
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Registered:

@GxC 

In your MyO2.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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GxC
Level 1: Joiner
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@MI5 

Thanks for your reply!

Is it meaning that I just need to install the esim to the new iphone via the O2 app and the same esim will be disabled from the old android phone simultaneously?

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MI5
Level 94: Supreme
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  • 28798 Solutions
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@GxC 

Correct

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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