Cancel an order

[JDee1]

It's an new order [Removed]

I want to cancel the contract within the cooling off period. 

[Bambino]

@JDee1 

This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Or you can call the sales team on 0800 081 0255 or 0808 002 0202

[MI5 · Accepted solution]

@JDee1 

How to cancel Guide: Cancelling Your Contract