Solved: ending refresh tablet contract

Anonymous · ‎29-11-2016

Can I stop paying airitime bill for a lost tablet and continue paying the device

MI5 · ‎29-11-2016

You can but you need to pay the device plan in full first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎29-11-2016

You can but you need to pay the device plan in full first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-11-2016

Yes the device plan must be paid off in full before you can end the airtime I'm afraid.

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