eSim How can I get an O2 esim pack?

[Enduro_Rider]

Hello there , How can I get an eSim with my02? a link etc. I couldnt find it

[Bambino · Accepted solution]

@Enduro_Rider You need to call customer service. Numbers are here: Guide: Coronavirus Community Help and Support 

Also below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

If you're having trouble speaking to anyone, say Upgrade, Lost/Stolen, or Fraud.