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data usage texts

kentkev2020
Level 1: Joiner
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o2 web site saying my data is near limit.

when i phone 202 my data usage is correct (about 700mb out of 20gb) 

im on family package hench MY lack of data usage. in case you wondered why so little used.

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Cleoriff
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Hi @kentkev2020 

This is the O2 community forum, not O2.

As long as you have spoken to O2 and checked your data usage via My O2, then all should be ok.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@kentkev2020 

Do you mean you're on a sharer plan?

If so, the usage in your MyO2 will combine all usage whereas your phone will just report yours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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