Solved: contract

corrine · ‎26-02-2020

My 24 month contact is due to end next month. I don't want to upgrade. Will I still be charged the same as I am now? Have searched the site but cannot find anything that helps me.

djbsuffolk · ‎26-02-2020

It will become a montly rolling plan until you cancel it. If there was a device payment as part of a refresh contract obviously that will now be paid off - so you would only pay for the airtime part going forward.

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djbsuffolk · ‎26-02-2020

It will become a montly rolling plan until you cancel it. If there was a device payment as part of a refresh contract obviously that will now be paid off - so you would only pay for the airtime part going forward.

MI5 · ‎26-02-2020

@corrine

If on refresh you will just continue to pay the airtime bill Guide: How does O2 Refresh work?

If on a standard contract, you need to change to a sim only and keep your phone to reduce costs. https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎26-02-2020

Hi @corrine

When your contract ends the device is paid off so you just pay the airtime.

If you want to cancel to move somewhere else then follow the info in this guide Guide: Cancelling Your Contract

Veritas Numquam Perit

O2

contract

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

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