contact information

[jezzer_h]

I want to talk to someone at O2 as I can't get to a shop.

Funny that a phone company has no phone number.

[MI5 · Accepted solution]

@jezzer_h 

Of course there are phone numbers!

All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

http://www.o2.co.uk/contactus

[Marjo]

Hey @jezzer_h , how are you getting on today? Hope you got in contact with customer service ok after you last posted. Do let us know if you have any questions the community might be able to help with too if you still need any advice.