contact 02 from abroad

[Naty29]

I am not in Uk and I need to contact O2 regarding payment.

I was over charged and I can’t pay the full amount of my bill I want to find a way to pay my debt.

I am trying to use the chat on the app but is not working.

My bill was due on the 20.

Is there any email adress?

thank you

[Bambino]

@Naty29 

You can call the Payment Management Team on +44800 902 0217 using Skype: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)