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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 239610 Views
  • 2 replies
  • 2 kudos

Resolved! SIM card

This might sound like stupid question but I’ve just received my phone upgrade. Do I need to put the new SIM card in or can I just put my old SIM card in the new phone?

Resolved! First bill question

So I have just been transferred by Virgin media to O2 haven't used the SIM yet only got it 3 days ago I have two queries. I was told my bill would be £25 per month on the O2 side of things yet my first bill comes to more than that? I was also told I'...

Resolved! Sim cards

My son has lost his sim card can i get a duplicate one with the same number?

Sharon11 by • Level 1: Joiner
  • 571 Views
  • 3 replies
  • 0 kudos

Resolved! New phone and sim card

Hi I have a new phone and sim card. I have not long set my phone up but for some reason the sim card is not able to make phone calls

Bethan by • Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Conference call

Hi there im new to 02 and i am on pay monthly tarriff but my conference calls not working how do i activate . Please can you help

EASY-NAS by • Level 1: Joiner
  • 3959 Views
  • 1 replies
  • 0 kudos

Resolved! About my contract

Hi Iv not heard back from anyone and I was just wondering if I have been accepted for my contract I put in for it yesterday I got an email saying we’ve received your order your all set Thanks for your order - it's now full steam ahead for us. Keep an...

HF2022 by • Level 1: Joiner
  • 629 Views
  • 3 replies
  • 0 kudos

Resolved! Brand new pay monthly Samsung Z flip 3

Hi all I just need a little advice if anyone can help please. I’m not new to o2 but I have just started a new contract 2 days ago and got my deal through affordable mobile site which has pretty good reviews.I decided to go for the Samsung Z flip 3 af...

Rocker99 by • Level 1: Joiner
  • 755 Views
  • 5 replies
  • 0 kudos

Resolved! Over paid

O2 has taken the wrong amount out of my bank this month for my airtime , it should be £21.80 and you have taken £34.65 .Please could someone get back to me ?

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