Solved: Re: checking useage

wrinkly · ‎20-09-2017

I have run over my minutes allocation this month and been charged almost double for the month. How can I check my useage so this doesn't happen too often. I have a Samsung S3 Mini. generally have data disabled so that is not a problem. My tarrif only has 100 minutes per month but I hardly ever use the phone so I would have thought this was ample. I have never run over before.

MI5 · ‎20-09-2017

Download the MyO2 app to your phone for a quick check of all your allowances https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-09-2017

Download the MyO2 app to your phone for a quick check of all your allowances https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎21-09-2017

Happy Thursday @wrinkly! Did you manage to install the My O2 app on your phone and check allowances? Let us know if you get stuck or have any additional questions.

Thanks @MI5!

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