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charged for 2 extra sim cards

Amanda2511
Level 1: Joiner
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on ‎30-06-2020 01:44

on ‎30-06-2020 01:44

i ordered 2 sims a £15 and £10 but they sent 2 more i rang and cancelled them straight away but they have take 2 x extra £15 out and i cannot find an email address to contact anyone

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Bambino
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on ‎30-06-2020 03:22

on ‎30-06-2020 03:22

@Amanda2511 There is no email address. Call customer service in the morning. 0800 587 4005 is the number to try first.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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MI5
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on ‎30-06-2020 06:47

on ‎30-06-2020 06:47

@Amanda2511 

Are these pay as you go SIM cards?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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