Solved: cant top phone up

Anonymous · ‎30-11-2016

help even bought new sim card registered it still cant top up help me please

MI5 · ‎30-11-2016

You need to buy a voucher for the first top up.
After that, you can top up online OK.
http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-11-2016

You need to buy a voucher for the first top up.
After that, you can top up online OK.
http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-11-2016

More confirmation that a voucher is required first.....even though O2 wont admit it...:smileywink:

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