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I want to change the name on my account

Anonymous
Not applicable

Is it possible to change the name on my account to my son? as he is the one using the product and also the one that pays for it.

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MI5
Level 94: Supreme
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No sorry, not possible.
To get an account in his name he will have to take a new one and pass credit and security checks etc.
Best done when the current contract ends so there are no additional charges and you can transfer the number to his new account too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144293 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
No sorry, not possible.
To get an account in his name he will have to take a new one and pass credit and security checks etc.
Best done when the current contract ends so there are no additional charges and you can transfer the number to his new account too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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