Solved: cancel subscription

Ronewird · ‎18-09-2019

i have two sim on my cell. Both O2, one pay as you go and one monlty...i want to leave the montly one and just stay with my pay as you go....so i only have one working sim with the pay as you go subscription.

MI5 · ‎18-09-2019

@Ronewird

Follow the help here to cancel the contract Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-09-2019

@Ronewird

Follow the help here to cancel the contract Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎18-09-2019

You should be fine if you follow the guide linked above @Ronewird but if you have any more questions let us know.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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