went into an o2 shop to add a bolton which they did. they also removed my o2 to o2 calls with out my knoledge. the following month i recieved a 145 pound bill and now dont want to help resolve this matter. have been back to the shop 4 times and have made the same number of calls to thecustomer help line, they still insist i must pay this bill. what can i do?????
