on 09-11-2012 18:13
on 09-11-2012 18:13
went into an o2 shop to add a bolton which they did. they also removed my o2 to o2 calls with out my knoledge. the following month i recieved a 145 pound bill and now dont want to help resolve this matter. have been back to the shop 4 times and have made the same number of calls to thecustomer help line, they still insist i must pay this bill. what can i do?????
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on 11-11-2012 20:51
My point exactly.. It was the most used part of my contract.
on 11-11-2012 20:56
on 11-11-2012 20:56
You could try a formal complaint, I don't think they will disbelieve you: