Solved: bill pdf's - Page 2

Anonymous · ‎30-03-2015

I used to be able to download a pdf of my Pay Monthly bill which was very useful fro keeping records and expense claims etc. My O2 seems to have been overhauled and I can't find that option now. Can anyone tell me where this option has gone?

MI5 · ‎02-01-2016

I can confirm it fails on Win 10 using Edge @Toby

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-01-2016

So it's Win 10 that appears to be the problem then? I have just used the other laptop in the house running Win 8 and it works on that. (My laptop runs Win 7)...

Veritas Numquam Perit

MI5 · ‎02-01-2016

No, it's edge browser, or O2 compatibility with Edge issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-01-2016

@MI5 wrote:
No, it's edge browser, or O2 compatibility with Edge issue.

Although @Anonymous never mentioned Edge at all?

Veritas Numquam Perit

jonsie · ‎02-01-2016

Yes its definitely Edge, not Windows 10 as I used it to post the image above.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-01-2016

@Cleoriff wrote:
@MI5 wrote:
No, it's edge browser, or O2 compatibility with Edge issue.
Although @Anonymous never mentioned Edge at all?

Win 10 comes with edge, not ie.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-01-2016

@MI5 wrote:
@Cleoriff wrote:
@MI5 wrote:
No, it's edge browser, or O2 compatibility with Edge issue.
Although @Anonymous never mentioned Edge at all?
Win 10 comes with edge, not ie.

Ah I see...I will just

Veritas Numquam Perit

MI5 · ‎02-01-2016

Everyday's a school day

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-01-2016

@MI5 wrote:
Everyday's a school day

Or 'you are never too old to learn'......

Veritas Numquam Perit

MI5 · ‎02-01-2016

As long as one is willing......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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