Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Calling local numbers in France

Hi Am pay monthly UK client and am in France but cannot call local numbers. I have tried using international codes and can call UK but not french numbers even with International code. Can anyone help?

Resolved! My order didn’t go through but the money still got taken out my account

I tried to put a iphone 14 yesterday on a monthly bill, but when i got to the check out it told me i can not do it and my order hasn’t been processed and then shortly after that i get a notification saying 30£ has been taken out my bank account

Resolved! Transferring Number but keeping active contract

Hi, I'm looking to transfer my number over to a different network but keep my contract active with o2 and have a new number on my o2 contract, is that possible? Thanks in advance!

Resolved! Direct debit set up

How do I set a direct debit up

Resolved! Mobile phone

I put in my old phone for a new one n also signed up for a new phone for my daughter at the same time the only problem with mine now is that he didn't explain how much data I ended up with n now I don't have enough n hv to change it on the 2nd Decemb...

Resolved! Very very poor service

I keep getting disconnected from calls and my download speed on data is .26Mbps which makes using the phone for Internet when away from WiFi unless. I've never had a problem with Vodafone or Plusnet. It's not the phone as I've put the sim in another ...