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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 272288 Views
  • 2 replies
  • 2 kudos

Resolved! Payment pending and late payment fees coming

I paid o2 bill through o2app. This time bank sent me security confirmation request so i had to go to bank app to confirm. O2 app closed so had to repeat the process. I didn't get any confirmation this time but bank statement shows pending transaction...

Dane by • Level 1: Joiner
  • 1273 Views
  • 5 replies
  • 0 kudos

Resolved! swapmy sim

I have changed over from Virgin - my number is [Personal information removed] and was told that I would not lose my signal after giving O2 a PAC code from Virgin. I have now lost my signal with my Virgin sim and cannot sign into my account on O2 and ...

ferdy by • Level 1: Joiner
  • 536 Views
  • 2 replies
  • 0 kudos

Resolved! Bills

Don’t find my bills

Resolved! Cancellation

Was given a pac code 2 days ago but number still not transferred 

Susan8 by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! Legit?

Is this a legit number ? +44 333 344 6972

Wb28wb by • Level 1: Joiner
  • 6879 Views
  • 3 replies
  • 0 kudos

Resolved! New device but can't keep old number

I recently ordered a new sim as I upgraded from a very old phone. Now I am trying to keep my old number but I'm not having much luck at all. The MyO2 app isn't compatible with the old device and when I try and do it through the browser, I get stuck w...

SirMark by • Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! Changing my tariff

I want to change to a cheaper tariff, but trying to do this through managing my account only gives me more expensive options.

Resolved! Wrong address

Hi, I got O2 as part of Volt ~2 weeks ago, and all was good until it seems that the virgin media advisor put the wrong address. Ive tried to change the address and get a new SIM delivered, but the O2 chat is constantly busy, and once I did get throug...

Siew_Keng by • Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Upgrade

I've just upgraded today from sim to phone it asked me if I needed another sim I said no but I do

PP1 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos
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