Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing from O2 to O2

Hi all, I currently have a SIM only O2 deal & want to change to an O2 monthly contract, but there is a better deal for this on another non-O2 site (mobilephonesdirect). How do I ensure I keep my number? Thanks, John

Resolved! My bills

Hi - I am being charged for a number that I do not need a device plan on and I thought that this had expired months ago. It is for number [Personal information removed] can you please cancel this and issue a backdated refund from when the plan ended?...

Resolved! Contacting 02

I would like to speak to a human at 02.I have dialled 202 and gone through every option; none of which allows me to speak with a person.Please can you advise me how I can speak to a real person with whom I can discuss recent bills with?Thank you,Mark

Resolved! invoice missing

invoice missing for february

Resolved! My Account

Ji, I'd like to cancel my O2 account and billing. I got a sim card through Virgin Media, can i cancel just the O2 sim card and bill? Thanks,Joe

Resolved! Suspended service

28 yrs a few days late as I don't get money till Thursday suspended my calls I'm disabled with eypilsy need connection Its disgusting o2 I hope your pleased with yourself leaving me like this no phone let's hope I don't have a fit no way of calling a...

Resolved! I have another number I pay for (my son) is like too add it to my account so I can see everything pl

Hi I have a couple of numbers on account and have for a number of years. I believe you give a discount to other numbers in the family added to the account is that correct?

Resolved! Changing tariff

In order to save a little bit of cash if I was to change tariff would I lose any discounts I have or volt ?

Resolved! Changing taffif

Can I change my monthly tarrif? How?

Resolved! 2023 Cut-off date for RPI Increase on New Contracts?

I am looking to take one of the new deals that went live yesterday on Uswitch, In the first page is said RPI will be adjusted in April 2024 and speaking with a sale rapresentative he confirmed that, however if I go forward with the purchase when I do...

O2

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