Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248385 Views
  • 2 replies
  • 2 kudos

Resolved! Cheaper on Uswitch - Sim Only

A 50GB package on Uswitch for £12 but I can`t seem to find on here.I need to pay my upgrade off but would be easier to go through you as I can keep my number.

Resolved! Reinstate services

I’m currently in a situation where I can’t pay my bill until a weeks time, I was never informed of the high premium, I can’t call to speak to o2 due to this meaning I can’t reach out to o2. I need my phone for any emergencies. What can I do to reinst...

Ellie17 by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Resolved! Hi just like to confirm that i currently have 3 contracts with you ?

Hi ive recently took a new contract out with you got the phone from affordable mobiles and set up yesterday it appears that ive been able to continue with my previous number which is wanted however i want to end my old contract has this automatically...

Mb-69 by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi. I cancelled my contract last month with O2 but have still had a payment taken from my account this month

Mick11 by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Smartwatch

I am trying to purchase smartwatch and when I get to order it asks if want new number. Will the smartwatch automatically connect with phone if it has a different number?

WMcC by Level 1: Joiner
  • 587 Views
  • 1 replies
  • 0 kudos

Resolved! Owe money

Hi i had an account a while back and i think i might owe £8.92 i cannot sign in anymore! If i do owe how can i pay with lengthy time waiting on a phone call please?

Col3 by Level 1: Joiner
  • 493 Views
  • 1 replies
  • 0 kudos

Resolved! Pay monthly

I haven’t got old number 

Sa9 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

No wifi on the London Underground Tube following switch to eSim

I recently joined O2, everything was working fine, I automatically connected to the O2 wifi hotspots and O2 Wifi Extra on the London Underground, then I done a sim swap and basically moved from a physical sim to an eSim. Once my services returned, I ...

rsg444 by Level 1: Joiner
  • 6504 Views
  • 20 replies
  • 0 kudos

Resolved! Air Time

Why have I been charged air time on top of my contract amount. I can't see how this can happen when the sim card I was sent has not been used yet.

BEL by Level 1: Joiner
  • 403 Views
  • 2 replies
  • 0 kudos