Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 insurance

Hi. I just made a claim on my o2 insurance as I dropped my phone and damaged it and I am now awaiting the phone to be collected in a few days to be sent off to the assessment centre. However since making the claim I have noticed more damage appearing...

Resolved! Paid bill twice

Hello, I was looking at my online banking and I just noticed that o2 had lifted a direct debit for my bill and I also paid it through my PayPal. Could I please get the 2nd payment back

Resolved! 24 Month Sim only upgrade to phone tariff

Hi, I am able to upgrade my tariff. If I move to a 24 month sim only tariff am I able to upgrade to a new phone tariff if I need to during that time please?Thanks.

Resolved! Call from 'O2' offering extra discount - scam or not?

I have had a call today from 'O2' offering me an extra discount on my account. The-two text verification was sent to my phone but I was really uncomfortable giving the security code back to someone when I have no means of verifying who they are. Are ...

Resolved! Spend cap

I want to turn off my spend cap

Resolved! Change to bill

Hi I just moved from Virgin and ported my existing number across, the contract was for an unlimited data txts and calls and now data has changed to 250GB and increased the price to £29 from £25, shocked thanks David.

Vat bill

How do I get a vat bill

Resolved! samsung galaxy tab s8 ultra

Why is the samsung galaxy tab s8 ultra o2 the same price to non o2 memebers, i was thinking about getting one until i saw the price

Resolved! Poor reception in north wales

I am based in the north of anglesey. I travel frequently in anglesey and bangor and struggle to get 3g most of the time. Is there anything i can do about this

Resolved! Upgrading from sim only to device

Hi,I don’t know if anyone can help but, will it show on the o2 app if I can upgrade in 3 months rather than 6? I got a device for my partner in February which I was paying the sim for 6 months before she got the phone. But I was wondering if with the...

O2

Forum Posts