Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I pay my contract off to cancel it early?

Am I able to pay my contract off early for the remaining months? And how do I find out the cost of this. I am only showed an upgrade price but I just want to cancel it.

Resolved! I cancelled my account and O2 are still billing me. They call everyday but it’s an automated payment

I cancelled my account and O2 are still billing me. They call everyday but it’s an automated payment line only I’ve tried various ways to get in touch and although I explain they keep billing. Very odd!

Resolved! Telefonica uk bank account

Hello I need to manually pay a bill and cannot find Telefonica UK bank account anywhere. Thank you

Resolved! Spend cap

Hi I want too take my spend cap off

Resolved! Dubai

I’m going to Dubai on Monday what bolt on I need for data and calls and texts

Resolved! Upfront Cost

Can't go furthur in my application due to address on drivers licence not being up to date. Will i get refunded my upfront cost & should i ring

Resolved! late payment charge

Hi i have been late to pay my bill as usually i pay 7 pound extra about the now is the double and i do not get it as my usual bill is 22 pound but now 44

Resolved! Cancel

I want to cancel everything

Resolved! phone ordered out of stock

Last week, I ordered a phone and after multiple attempts the order successfully went through. However, 30 mins later I received an email saying the phone is out of stock. However, the website states that it is still in stock. Fast forward almost a we...

Resolved! High prices

Im supposed to be on unlimited texts and minutes, still my combined bill is over £90 a month..any body explain

O2

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