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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Transfer old number

Hi there, I have recently received an email about an error porting my old O2 number onto my new pay monthly sim card. Can I confirm that this is being processed on my account as it has now been 2 days since I have activated the SIM and I still do not...

Resolved! Name Change

I am awaiting delivery of my deed poll as I have changed my name, can anyone advise if O2 can change my details now, or what I need to do when I have received the document to arrange this. I tried Aura to no avail and couldn't get through on 202. Apo...

Resolved! Cancellation

I have 2 un used mobile numbers on my account I need to cancel these contracts completely they are no longer going to another network o2 just seem to make this difficult!

Ja901 by • Level 1: Joiner
  • 848 Views
  • 1 replies
  • 0 kudos

Resolved! Add another sim

Hi, I joined O2 as we have virgin media as a household. I wanted to look at getting a SIM for my wife with o2. Can you help? Thanks

Cs1234 by • Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Contract

I have come to the end of my contract and want to know the best deal for me to stay please.

Mws1 by • Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! Bill & Contract

I've just signed up to Virgin Media who forwarded me a new sim. As I was already customer of O2, Virgin Media informed that they would convert my previous contract to my new contract. Has this been done?

Chris60 by • Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Resolved! Z Fold 5 pre-orderd in store - Change colour?

I pre-orderd the "Icy Blue" Z Fold 5 just after it was announced in my local O2 store and paid the £50 deposit. I'm due to collect on Friday when it's released, but I'm now not sure on the colour choice and would rather just get a black one! Would th...

Resolved! Need to talk to a real person

I have received an email telling me my monthly mobile payment is overdue, but I do not have a mobile with O2.I have tried to access my account, but O2 says I don't have an account with them. I also do not know the mobile number, they are talking abou...

Lenkenbad by • Level 1: Joiner
  • 699 Views
  • 1 replies
  • 0 kudos
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