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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237036 Views
  • 2 replies
  • 2 kudos

Resolved! Porting old o2 number to new o2 Sim

Would really appreciate any support at customer services have been no help. I ended my old contract in my mums name and started a new pay monthly sim only contract and asked for my old number to be ported over to my new number. so far o2 have been us...

Resolved! Order

Hi Iv just ordered a sim only and it’s going to be sent to my old address is there anyway I can change it

Kelsey1 by • Level 1: Joiner
  • 391 Views
  • 2 replies
  • 0 kudos

Resolved! continuing with my current plan

I have received a text to say I am out of my minimum contract term. I followed the instructions to go on line and update my plan, but as soon as i logged in i was told the offer was no longer available. All I want to do is to update my plan to the sa...

RodDunn by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer old number

Hi there, I have recently received an email about an error porting my old O2 number onto my new pay monthly sim card. Can I confirm that this is being processed on my account as it has now been 2 days since I have activated the SIM and I still do not...

Resolved! Name Change

I am awaiting delivery of my deed poll as I have changed my name, can anyone advise if O2 can change my details now, or what I need to do when I have received the document to arrange this. I tried Aura to no avail and couldn't get through on 202. Apo...

Resolved! Cancellation

I have 2 un used mobile numbers on my account I need to cancel these contracts completely they are no longer going to another network o2 just seem to make this difficult!

Ja901 by • Level 1: Joiner
  • 779 Views
  • 1 replies
  • 0 kudos

Resolved! Add another sim

Hi, I joined O2 as we have virgin media as a household. I wanted to look at getting a SIM for my wife with o2. Can you help? Thanks

Cs1234 by • Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Contract

I have come to the end of my contract and want to know the best deal for me to stay please.

Mws1 by • Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos
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