Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi need pac code today but can’t get o2 on phone
Hi, my contract ended 8th November 2023 but on my o2 mobile app it says my next will will arrive on 9th December (even after my contract has ended?) Also, I have no way of contacting anyone because I’m living abroad and had to get a new sim here(in K...
Hi, how are you?Could you please help me to renew my rolling plan for this month?It asks me to update payment info, however I topped up already and the balance should be enoughthank you
I upgraded to a new Iphone 14 Pro but the IMEI Number is blocked. O2 blocked it back in October and have told me they forgot to remove the block, I have called o2 numerous times and each time they say it will be sorted within 24 hours but it still is...
Hello,I have recently moved into O2 but porting is not complete as should have done on 8th Nov.Service is avaialble and unable to change the number on iphone as well
I have the travel inclusive bolt on which includes the USA. Can I call UK landlines and mobiles from my unlimited minutes for free? I'm unsure as I called the UK from Europe and I was charged for the call. I was told that since Brexit calls to Europe...
Agent
My direct debit missed a device payment this month. I’ve paid this as soon as I noticed on Thursday last week to bring everything back into correct balance. This payment has cleared and nothing due (bill is not due to be billed for another 6 days). H...
Hi. I paid a £175 deposit on a pay monthly plan 3 months ago. I was told it would be refunded in 4th month which is fine I contacted O2 support via the chat on the app on the 4th month as I had a credit balance on my account of £175, they said they h...
I have just upgraded my device and set up damage insurance. However I am considering I should have set up the higher tier insurance (damage, loss, theft) insurance instead. How would I go about this?
