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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 277313 Views
  • 2 replies
  • 2 kudos

why hasn’t my tariff started

i moved from a £15 tariff to a £20 tariff after i had used all my data as i need the data when i’m on the go and i did that last night and i still haven’t received the data or the confirmation message that it has been changed even though i have payed...

Resolved! upgrade

if i upgrade sim only plan can i keep my same number 

leah90 by • Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Sim only contract ending

Hi my sim contract is ending end of the month I've seen a deal online but can't get it by a upgrade sim what should I do

Received a text message from you

I received this text saying from you was this from you? Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.16*, this excludes any current discounts you may have.Y...

QTP17GB3 by • Level 1: Joiner
  • 1615 Views
  • 1 replies
  • 0 kudos

Resolved! I cant find how to get Disney

I can't see how to get Disney subscription. Sends me to myO2 then there is no option there. Is it new customers only?

ab16 by • Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Problem!!

I updated my contract this morning and now I cannot make or receive any calls??!!!! Please help

Alicia3 by • Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! call logs

Hi. I need to get a call log for my number from **Personal info**21 to date, how can I do this?RegardsPaul

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