Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Change my phone 15 pro to 15 pro Max

I have a monthly contract but I chose the wrong phone model , I chose 15 pro but I want 15 pro max,

Phone bill

How do i pay my phone bill

Resolved! Switch Up Return/Cancellation

If I've 'switched up' and upgraded to a new phone with a new 36month agreement am I allowed to cancel within 14 days completely? So the line gets cancelled and phone returned?

Unsure how to resolve issues

My situation is, I was mis-sold on my contract at O2. O2 admitted this, and fairly agreed to let me terminate my contract mid-contract, refunding all SIM costs I paid, and all future SIM cost (so I’d just need to pay the device), upon the device bein...

Billing

Hello, I have been charged £10 for things I’ve bought however, I haven’t purchased anything? Can you please confirm what this is for? thanks,aimee

I thought I was getting galaxy budds with my new phone

Free budds

Add 2nd O2 SIM account

I have recently got virgin broadband that comes with an O2 pay monthly SIM card, I have put into my phone alongside another O2 SIM and activated it. How do I add it to myO2 so I can view my allowances. Thanks

Sim delivery

I’ve ordered a sim on Friday and it’s still not here despite being 2 working days

need to speak to a human

I have a new phone (also O2) and want to change my phone number from this phone and cancel it (no ending 041) but am having problems with it.

Resolved! Advice for ending contract

Hi there, I have 2 contracts with iPhones and 2 Apple watches. Both watches are linked to the number that I want to cancel as I am about to pay the device plan off. O2 have said I will therefore need to pay both watches off. I have asked them to link...

O2

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