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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237043 Views
  • 2 replies
  • 2 kudos

Resolved! Phone Upgrade but no eSim

Hello I have upgraded my phone via o2 but do not have a QR to scan to get the esim on my new phone.Sim on old phone is inactive.

17% price hike in the 3rd month of a 24 month contract

How does O2 justify a 17.3% price hike in the 3rd month of a 24-month contract? Especially when their service coverage is still the worst of the providers.What is the customer service contact number? I need to get this price hike reduced to something...

Mart_W by • Level 1: Joiner
  • 2302 Views
  • 9 replies
  • 0 kudos

Faulty sim

Hi my sim is faulty, we’ve tested on other phones and it’s definitely the sim. Can you send me a replacement? Thanks

Vic5 by • Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Faulty sim, need to talk to a human

Hi I really just want to talk to someone please? I’ve logged a message on here and then had to create a community, can anyone please just call me??

Vic5 by • Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

direct debit bank details

I am VERY frustrated! Where can I change my bank details? The forum is rubbish - my page looks nothing like what has been posted and there is NO drop down menu!!!!

unexpected text message

I have received an unexpected text message from O2 - about an order that I don't recall making. I would like to check what it is.

Resolved! insurance

My Samsung Z Flip 4 phone is damaged, what address to I send it to for repair?

CS4 by • Level 1: Joiner
  • 625 Views
  • 5 replies
  • 0 kudos
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