Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452370 Views
  • 2 replies
  • 2 kudos

Resolved! Order delivery changes

I upgraded the S24 Ultra on 28th Jan, expected delivery 2 weeks but we are now nearly hitting 3 weeks and now the order is saying 4+ weeks. Store page is saying only 2 weeks delivery. if I cancel and re-order, what are the chances I actually get my i...

baafort by Level 1: Joiner
  • 591 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Buds Pro

O2 are thiefs!!! For anyone that got the offer to get Samsung Buds 2 Pro for £1 will NEVER receive their code! O2 state after 30 days since purchase you will receive your code but i assure you, you WONT. O2 are rip offs and are luring people in to se...

Cragebo by Level 1: Joiner
  • 3069 Views
  • 13 replies
  • 1 kudos

Resolved! Change Bank Details

My wife and I have devices and the bill for both is added together then monthly DD comes out of one account (mine). This is causing problems however as her bill is always higher than mine and I have to chase her up for the extra cash. So I want the b...

Shuddahs_ by Level 1: Joiner
  • 1077 Views
  • 2 replies
  • 0 kudos

This months bill

Why has my bill doubled this month? 

Steph14 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Phone is cut off

My phone is cut off

Kevin2483 by Level 1: Joiner
  • 1391 Views
  • 1 replies
  • 0 kudos

Resolved! Charges if cancelling within 14 days cooling off period

Hi, Does anyone know what charges are made if cancelling a sim only contract within 14 days? Is there is usage cost per day, cost per GB or cost per call? Many thanks

med_guy by Level 1: Joiner
  • 6536 Views
  • 10 replies
  • 0 kudos

Resolved! new watch

I want to buy a smart watch 

Clare24 by Level 1: Joiner
  • 524 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi, I have had £70 taken out of my account but my o2 bill online is only £45

Gharper by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos

Resolved! Two pending transactions

Hi!, so long story short, went to upgrade to a new device and my first transaction failed, so did it again and it was successful, but now I have two pending transactions on my bank account. Will I be paying for one of the transactions or both of them...

How can I cancel an old contract when I don't know the phone number or account number?

Hello, Some time ago I took out an o2 pay monthly contract, but I did not end up using the sim. I recently realised that I have been paying for this contract ever since, but I can't cancel it as I don't know the phone number and have no records of an...

NickB85 by Level 1: Joiner
  • 1916 Views
  • 3 replies
  • 0 kudos