Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade to SIM only

My wife and I have 2 IPhone 11’s on contracts with O2. (REMOVED for my wife and REMOVED for me). Our contract has expired. I want to go to SIM ONLY as we are happy with our phones. I can’t get through the whole process online. I can’t get past the ‘E...

Horrendous faliure migration

i bought a payg sim from o2 website.i wanted a contract but after 3 sttempts to do it i gave up. i tried to activate it but i was told it was not correct. i went to an o2 shop but they were totally useless and told me to ring customer services. This ...

Waiting on sim

Hi I ordered a sim a week and a half ago and it has not arrivedcan you help

Resolved! Virgin Sign In Details

I have an O2 SIM only plan and a Virgin Media SIM only plan. I want to be able to access the dashboard for both plans, but I haven't received any information from Virgin about how to do this. Note: access to the Virgin Media dashboard has been disabl...

No signal or network in Southwest

O2 is a true disaster of a network in the southwest. Now since evening today no network at all. Zilch. Nada. Anyone facing no network issues in England?

Having issues with my phone calls

Hi I'm be having this issue for long time.My mobile number and my other apps are being hacked.My passwords are broken.One more thing I noticed phone calls are being made from my phone even it is near me.Because one of my husband friend Mrs called me ...

Resolved! My bill

Hi i cant pay my bill untill the 13th both payments please can u unbar my phone until the 13 December please

Fraud

someone was ment to call me back

porting my old number.

Five days after supplying a PAC code and four days after activating my O2 SIM, I'm still stuck on a temporary number. Why so long? An O2 agent assured me that the "dedicated team" had been told of the delay. What should I do next to shake the team in...

Calls dropping

Unable to make calls, calls constantly dropping As a result can't get through to O2 complaints team Help

O2

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