Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! No service

Hi I wonder if you can help, I’m in Rhodes at the moment and have paid my bill this morning but I’ve still got an outstanding bill notice on myo2 billing page .

Chiddy by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi I need to pay my bill. bit wondering if I can pay on Friday the 3rd September please

Sharon32 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Airtime bill

Hi there can you advise me,please?my last bill is for £605 because o2 charge me for airtime in out of U.K. I was in holiday in Bulgaria this country is in Europe but in the bill I saw charge for data in Turkey I never been there and I can prove that ...

Kr1980 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Pay more than upfront cost? (Phone only)

I am looking at a phone that I wish to buy and only for the phone itself, as I'm happy with the contract sim I'm on.My question I ask:Is it possible to pay more than the upfront cost? As it is possible to change 'Spread the cost over' From what I see...

Floki by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! end of contract and don't want to renew

how hard is it to explain that I don't want to renew the contract I'm told that I have to give 30 days notice but surely 2 weeks is enough to tell them that I will not be renewing a sim only contract and do not want them to carry on the service after...

teb by Level 1: Joiner
  • 1 replies
  • 0 kudos


The o2 app is not allowing me to add more data 

Stephen8 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Payment

Hi I paid my bill today but on the app it’s showing as not paid so I cannot use my phone

lambo1967 by Level 1: Joiner
  • 1 replies
  • 0 kudos