Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New Order

I have received an email and text message thanking me for my new order but I haven't placed a new order.I renewed my contract in February this year and I haven't changed anything since.Can you explain why I have received the text and e mail please?Th...

Resolved! cancel my monthly contract

i would like to cancel my monthly contract and change it to a pay as you go

Resolved! Phone Upgrade but no eSim

Hello I have upgraded my phone via o2 but do not have a QR to scan to get the esim on my new phone.Sim on old phone is inactive.

17% price hike in the 3rd month of a 24 month contract

How does O2 justify a 17.3% price hike in the 3rd month of a 24-month contract? Especially when their service coverage is still the worst of the providers.What is the customer service contact number? I need to get this price hike reduced to something...