Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paid for a monthly data and credit but haven’t received the credit and data

Last month I’ve paid for a monthly data and credit. It’s been a month and it was coming to the next payment for next month monthly data and credit payment. I’ve paid for it and it’s been said. But it’s been 3 days since I’ve paid and yet I have no da...

Can a pay monthly sim for a phone be used in a tablet?

Hi,Can a pay monthly sim for a phone be used in a tablet? Many Thanks,Michael

Incoming unknown calls and no data

Can someone please tell me if they have had this issue resolved: I have always been with o2, never really had any major issues. I have taken out a new contract about a month ago. Phone and airtime. I was sent a new sim card. When I did the sim swap I...

Resolved! Puk code

Need puk code to unlock sim

Not recognised on MyO2 app.

Recently can't sign into the my O2 app, msg states I have not been recognised...Anyone had this problem? plus direct debit was cancelled, seems at O2 end

Bill

Hi I wanted to know my pending bill if I have any.

Data

I’ve no internet connection. I’ve called O2 hundred times nothing happening. I’ve paid all my bills. I’ve switch on and off my iPhone hundred times. Iam very disappointed in O2 services. What solution ? Anyone help

Resolved! Scammed by Plan.com?

Hi, I was cold called yesterday by a company called Plan.com claiming to be a partner of O2 who could half my tariff. I ended up agreeing to a three year contract starting 10 July, but subsequently have lost access to 5G. It also appears that I have ...

Resolved! Are O2 bills in advance?

Just switched over to O2 on Saturday 23/01/21, not yet recieved my sim card but did recieve a bill for 24/01/21Does O2 bill a month in advance? or have I just been billed for a service I cannot even use yet?

Switch up is STILL broken.

Using Switch up after a bill is generated will result in an outgoing call and data bar. The last 2 times I've switched up resulted in line disconnection because of non payment of £0.00 outstanding from the last device. The switch up indeed fully sett...

O2

Forum Posts