Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Travelling to Andirra

I am travelling to Andorra for a week what is the best and cheapest option to keep in touch with the uk

Resolved! caribbean

Can i use my phone in the Caribbean and if so what are the costs

Resolved! Airtime

Hi basically I have paid off my iPad device can I cancel the airtime attached to it ? Regards

Cancel a SIM only contract within cooling off period

I am trying to cancel a SIM only contract within the 14 day cooling off period. In a word - nightmare! Two 30 minute calls, both cut off by Customer Services once connected. Messages via Facebook and Instragram - no response. Am about to post a lette...

Resolved! Nightmare Switch Up Service

Has anyone else had an absolute mare trying to use the switch up service. I've previously put a complaint in about it which they came back to me and resolved as much as they could. Pretty much admitted the process isnt up to scratch for the customer ...