Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Invoice

I would like to know what I'm supposed to have bought as I did not buy anything at all,the invoice Number is NC49522180

bill query

I have 4 numbers on the same account and i'm being charged more than the stated contract price on all of them. Why?

Resolved! Spending cap

How do I increase my spending cap from £0 to £10?

payment card code

I've been trying to pay my bill for several days now and when it gets to the card verification bit, for some reason I'm not getting a verification code and can't complete the payment transaction. Any idea why?

Mobile bill charges

Hi want to discuss charges on my bill

Telephone

No telephone calls

Resolved! how do i change my payment method?

I've checked both the app and desktop, it really should be easier. Thanks

Resolved! Bills

Could you please tell me how much I have to pay off my existing contract

MyO2/Upgrade Help

Hi, Hoping someone can help, I’ve noticed that there’s been some issues with MyO2, has this issue been fixed for anyone yet? I still cannot view any bill details or upgrade my contract. Also, on my account it says ‘Good News - You Can Upgrade Today’....

Fraud!

I keep getting letters to my door for an Mr Asad Umer account number (REMOVED) the address on this account is my address and no one named Asad Umer lives in my address where this is registered to, how have you verified this individuals identity and a...

O2

Forum Posts