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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237226 Views
  • 2 replies
  • 2 kudos

Bill

Anyone else had problems getting through to customer service 

Lee39 by • Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

Missed payment

Good afternoon, I have a missed payment record on my account however my services have been disconnected and I am unable to log in to pay this. It is now affected on my credit report which is not ideal. Could you please look into this. Regards Lynne.

Ly11 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

O2 online

I need to know my bill as I am abroad. My 02 online has never worked 

EmmA64_ by • Level 1: Joiner
  • 363 Views
  • 3 replies
  • 0 kudos

O2 online

My o2 app online has never worked 

EmmA64_ by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Uswitch November Deal - Misleading

I think I might be going mad here, Back in November 2023 I renewed my o2 sim only contract. The Black Friday deal seemed incredible 40gb data unlimited text and calls for £3.95. So good in fact that I renewed 3 contracts and even referred a friend. T...

MattSu by • Level 1: Joiner
  • 1010 Views
  • 5 replies
  • 0 kudos

account billing problem

When I take out any phone over the years, I put a spend cap of zero and block the phone from accruing extra charges. Imagine my surprise to find that I had an extra £104 on my bill because my son used the phone to purchase stuff from Sony. So, I phon...

bazzaboy by • Level 1: Joiner
  • 818 Views
  • 6 replies
  • 0 kudos

I have been trying for well over a week to pay money owing to you. I've al ways with no success.

Having received notification that I owe O2 some money, I have tried unsuccessfully to get in touch time and time again and am thwarted at every turn. I cannot even speak to human being or send an email. You are running a deplorable service!! I DO NOT...

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