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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 277699 Views
  • 2 replies
  • 2 kudos

My account

Hi I’ve been trying to get into my account to pay my bill it lets me get in but then says no account available and log in to virgin media ??? I’ve not got virgin media please can you help

XX54 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Cancellation due to poor service

Has anyone managed to cancel their contract half way through without paying the remainder exit fees due to poor service?I've been having trouble with dropped calls, poor or no data signal both inside and outside my house for over 2 months. The websit...

Martbass by • Level 1: Joiner
  • 1340 Views
  • 3 replies
  • 0 kudos

Resolved! Arrears

Hi neee help with payments my services have been cut off seeing if I can make my payment on the 25th of this month

David62 by • Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Being charged for an account that i didnt ask for

Hi I’ve been charged for an account that i didnt ask for . Earlier last year I noticed that o2 was taking money from my account 7.38 per month I called o2 (for around four hours getting passed from person to person ) but they couldn’t tell me any thi...

Hughgo by • Level 1: Joiner
  • 758 Views
  • 1 replies
  • 0 kudos

Resolved! i want VAT bills

i have a SIM only account, and i want VAT bills, because the UK govt demands them, i used to be abale to find them on this website but it seems you have AGAIN hidden them, which really annoys me, stop messing around, it is LAWQ that i require VAT bil...

annot by • Level 1: Joiner
  • 1532 Views
  • 8 replies
  • 0 kudos

Resolved! inflation

how can o2 increase prices by 8.8% mid contract, twice the rate of inflation? Customers who can switch can't avoid next increase as contracts are 18 or 24 months.

Billing

I’ve received a very large bill and want to find out what it’s for when I’ve have just paid £482.79

Chilly1 by • Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Order

Can i get an update on order Nr *********** please

JOwens by • Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Return

Hi I went to o2 shop today to return phone but they wouldn't let me as I already started return they said I need to post it back. Can I get a returns label and jeffy bag send out to me please.

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