Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Billing date

I would like to change my billing date, is this possible?

Resolved! Cancelling contract

Hi, I really need to cancel my phone contract but can't get through on the phone as I am in Colombia! There doesn't seem to be any option to cancel it online/without speaking to someone, can anyone help please? Thanks

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Resolved! Cheap txts to Australia

I am in the UK & want to txt a friend who is in Australia. What’s the cheapest way to do so? Her WhatsApp isn’t working so she has a temporary Australian number

Switch to sim only

hello how I switch to a sim only tariff?

iPhone 15

I want to upgrade from iPhone SE 2020 to iPhone 15. Do I need a new nano SIM? I thought they were esim. Thanks

Resolved! Contact 02

How do I contact 02 from a 02 phone and how do. I find my 02 phone number please

Upgrade

Hi there I've just a few hrs ago gone through the upgrade options and after selecting the phone I got a message and this number NC[Removed] I am on a sim monthly contract I was trying to upgrade to a handset but I can't get past the number or code I'...

Resolved! Exhange

I switched up in store last week didn't like phone so cancelled and chose another phone if still with in 14 days can you go back to store and exhange again

Resolved! eSIM not transferring

Hi, I got a new iPhone 13 in the Apple Store today. The employee transferred everything they could except the eSIM which didn't want to transfer, so I came home and on another device I brought up the QR code to rescan it and it wouldn't add saying it...

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