Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unable to get a line on any of my O2 SIMs

I have three monthly SIMs on two dual SIM Samsung S10+ phones and I have been unable to get any of them to work, except one on occasion. If I try to call either the other mobile phone or the landline it says either if it goes through "It has not been...

Resolved! Upgraded my SIMO last night. Changed mind. Now o2 wont give me old tariff back

Currently on a SIMO deal and now out of contract so decided to have a look online and upgrade to a new deal. Actioned the order last night but then changed my mind as my current deal would work out better for me. Called up o2 this morning to cancel t...

Bill

Hello,how do I look at lessening my phone bill each month?

You sent me a text about I'm out of my minimum contract. What does that mean & i want stay on the co

****** sake. How can i speak to customer service

Resolved! Seeing bill breakdown for multiple numbers

Hi I have three SIM cards registered to one account. I am only able to see the bill breakdown/calls/texts used for my number in the My O2. I am the account holder and need to see this information for the two other numbers on the account? How can this...

Increased bill

Hi there, I am looking to reduce the price of my tariff please. I’ve been looking around and can find others who’d charge £10 a month for a sim only deal. Are you able to kindly look into this for me? Many thanks Gemma

Resolved! 25% workplace discount

Where is the link to input my payslip details

Resolved! issue with receiving security code to log into my o2

trying to pay my monthly bill that as overdue however cannot log into the app as it is sending a code to my o2 number however I cannot get service currently when putting my sim in

Cancelled within 14 days, still charged first £20 monthly fee

Hi, i cancelled my contract after 7 days so within the 14 days cooling off period but o2 just whipped £20 out of my bank? Why?

Resolved! CHARGE FOR RINGING AREA CODE 020 ?

MAY BE A SILLY QUESTION BUT DO YOU GET CHARGED FOR RINGING AREA CODE 020 WHICH IS LONDON - AS I NEED TO CONTACT VUELING AIRLINES. THANK YOULIZ

O2

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