Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236946 Views
  • 2 replies
  • 2 kudos

Resolved! Account closure

Hello, I have recently left the UK and hence requested to close my o2 account. On April 26 I have received an email stating that my number was disabled and my final bill will be provided within next 14 days. We are nearing those 14 days deadline but ...

Resolved Fraud Case Money Credited to Wrong Account

I was involved in a Fraud Case back in October 23. Someone had ordered a phone and set up a contract using my details. I was able to contact O2 prior to the phone being sent and report the fraud however it dragged on for months with several letters/e...

Wrgdav767 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Login in my o2

Hi. Can some explain to me why i can’t login in my o2?

e sim

I cant access my 02 account as it wants to send a text to my mobile number - but my phone isnt receiving texts until i can access the account and the qr code to set up the e sim

bg31 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

o2 toke payment from my account twice!

Hi I'm just having a few problems figuring out as to why o2 has toke their money from me twice. I had made my payment for my bill and they had accepted it but then 2 days later they toke the same amount of me and I'm not sure what for? I gave them th...

Anonymous by Not applicable
  • 2776 Views
  • 5 replies
  • 0 kudos

Upgrade

Hi, can someone help me with an upgrade please 

KBorw by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Resolved! help me please!!

I had a contract with O2 that I cancelled during the cooling off period that I signed up using a proton mail email address that I no longer use (REMOVED) and also locked out of as I forgot the password and security phrase. The contract is also assign...

Resolved! Not impressed : "Your O2 RPI terms are changing"

I have been a customer for almost ten thirteen years and as such am (or rather, WAS) on an RPI-only annual price increase. I have just been told by O2 that in a little under two month's time I will be forced to move to RPI+3.9%. Of course I am allowe...