Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrading phone while on contract - please help.

Hello o2 I currently have Samsung Galaxy S2 since 26th October 2011. I'am on 24 month contract with O2 so i still have about half a year left of this contract. However, I have seen the new Samsung Galaxy S4 coming out in April/May and I am wondering ...

Resolved! Premium SMS

Ok So I did live chat to o2 about premeium messages ect. they sorted it online & then sent me text message (14th march) 80202 saying 02:thanks for getting in touch with us about the prbolem your haivng with premium SMS We're looking into it and will ...

Resolved! o2 UK calls & texts to Vodafone UK mobile in Germany.

Hi o2 communityAfter speaking to a chap on o2 chat who knew absolutely nothing about o2 products and services I am hoping for straight answer from the o2 community to put my mind at rest. I have an O2 pay monthly mobile with unlimited minutes and tex...

Resolved! can i retrieve my voicemail when barred.

hello currently barred until thursaday. i have a voicemail but when i dial 901 it goes to the payment line. any help appreciated. =D

Resolved! Change number

Hello, I'm on a pay monthly contract and i'd like to know if, keeping my contract, I can change my mobile number because i don't think I can simply stop it and start a new one. Thanks

Resolved! Appalled

I foolishly transferred to a lease iphone tariff after excessive bills with o2, i spent a year being charged £60-£90 a month for the contract, finally paid out of the contract and therefore sent the phone back to o2. The phone was in perfect working ...

Resolved! possible to stop my contract from being terminated?

can anyone tell me if it is possible to stop my contract from being terminated? my disconnection date is 1/04/13. i was going to terminate the contract early as i got a new one else where but i have had difficulties financially so i am struggling to ...

Resolved! eaving o2w

when my contract ends in august can i just cancel my direct debit when we change

O2 upgrade costs

In early March 2013 O2 advised me that I could upgrade my old phone. I was excited as I hadn't had a new phone since Jan 2010 when I took out my first O2 contract. What they didn't tell me was that if I waited 2 extra weeks I would get the same contr...

Resolved! Data Usage

I'm unable to check my data usage, it says - sorry we can't show this information at the moment - on both 02 app and when I log in online. Has anyone else got this problem?

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