Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Texts showing as emails?

Not sure if this is the right forum, but here goes... My husband has just bought an iPhone 5 and now all the texts I receive from him show as coming from his email address and not as his name/number. They're not being delivered to my email inbox but ...

Resolved! What's happening at O2

I had a major disappointment with O2 yesterday. I've been with O2 for more than 10 years and have had a mainly good experience but now I will almost certainly leave. I had a 12 month contract without phone last year and it ended in January. I was not...

Resolved! old bills details

Hi phone stolen, many unauthorised calls made but insurance will pay for cost of these calls if I can prove I haven't called those numbers ever before. 02 past bills just appear to provide totals not the breakdown or am I mistaken? thanks all

Resolved! Not receiving all my texts please help

I have been made aware that my phone is not recieving all the texts that are being sent to me this first started a week ago and now when im in my messages its flashing up wit a message that says check network provider messages or somthing like that c...

Resolved! MMS Picture Messages

I find that MMS's either don't send or take a long time. Is there general issue with this? Do I need to check settings? Thank you

TOPIC: GOOGLE 2 STEP VERIFICATION SMS

Hi everyone, I recently signed up and joined the O2 community so thanks for having me, still finding my way around. I have a question: how much does it cost to receive a google 2 step verification text to an O2 300 simplicity please? I am concerned i...

Resolved! Upgrade shambles

Has anyone else been experiencing the ludicrous circus that is upgrading to the iPhone 5 where you get a different answer off everyone you speak to at O2 but the outcome is always the same DISAPPOINTMENT.They take your money very efficiently but it's...

Resolved! replacement sim

lost phone now have replacement SIM WITH SAME NUMBER, BUT CANNOT use in spare Nokia

Resolved! getting bbm to work

hey i got my new blackberry in novmeber on pay as you go. it came with a sim card that when you top up £15 you get 500 free texts 500mb internet and bbm. recently ive been having problems with bbm. I downloaded bbm 7 and it didnt work so through a li...

Resolved! Change Payment Date

I've set up a new contract and the billing date falls the wrong side of my payday. Can I change? Is it easily done? If I can, can I do it online or do I need to go into a store? Thanks!

O2

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