Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Being charged for texts I didn't send

I have been with O2 on contract since May, I'm totally fed up, I get charged outside my allowance for texts I did not send. Every month there's a charge on my bill outside my normal allowance.I hardly use my phone as I am currently housebound.I have ...

Resolved! Problems using phone (pay as you go) abroad - cannot send initial text to activate sim

Dear 02, I have moved temporarily to China for 6 months, from April to September 2013. One of your colleagues recommended that I move to pay as you go during this time, in order to keep monthly fees down. A new sim card was sent to me, and it was exp...

The tariffs

I am thinking about changing my tariff as currently i am on the talkalot one which is 'Anytime texts to any mobile in the UK. Top-up £10 to get 300 free texts' I keep running out of texts so I'm thinking of switching to another £10 one as i dont want...

Resolved! O2 Top Up Offers

Today after checking my 2nd phone for messages, I found a offer that I use frequently of "Get an extra £20 allowance when you top up once". So I went out and bought a £10 Top up to get the £20 extra. But I was not expecting this message when I had co...

Resolved! overseas

Im new to o2. Will my phone automatically work in the usa or do I need to call them?

Resolved! iphone contract

Anyone know how carphone warehouse can do an iphone4s with unlimited calls and txts and 1gb data for 27ppm and o2 only do it for 37ppm

Resolved! New Sim Card

Hi troops. I have just registered a new Sim Card with o2. I am on a pay as you go phone. When I top up I usually get 300 free txts. When I topped up the new Sim Card I got nothing. Is this because it's a newly registered Sim Card...?? If this is the ...

Resolved! Sim only tariff price match?

Upgrade due and looking to just get a simplicity sim only deal, however seen a better deal with Vodaphone, do o2 price match sim only tariffs? Cheers

Cannot Send Text Messages Abroad

Sending text to morocco but recipient is not getting them

Resolved! MMS and data bolt ons

Hi all, I'm on pay monthly and have the all rounder data bolt on. I could have sworn it included a certain number (20?) picture messages a month also. Have I dreamt this as I am getting charged for picture messages and customer services say there are...

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