Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 272035 Views
  • 2 replies
  • 2 kudos

Resolved! Voicemail

Can you pick up voicemail messages when abroad?

Anonymous by Not applicable
  • 838 Views
  • 1 replies
  • 0 kudos

Resolved! Line rental in advance?

I joined O2 in November 2011, on a 12 month sim-only contract. I paid line rental one month in advance. Last month, I changed my tariff (still on a 12 month sim-only plan). Again, I was charged one month in advance. This is where I get a bit confused...

Anonymous by Not applicable
  • 3222 Views
  • 9 replies
  • 0 kudos

Resolved! Top up issues online

I am in Italy and have tried to top up online. It will not recognize mynpostal code but I have a pay as u go and never gave them one. The credit card i am using is US and the site only seems to accept UK postal codes.I've tried topping up via my phon...

Anonymous by Not applicable
  • 923 Views
  • 3 replies
  • 0 kudos

Resolved! RE: O2 Micro Sim Card

I need to change my present contract sim card for a micro sim card without changing my number.Is there anyone who has done this before.What do I need to do?

Anonymous by Not applicable
  • 751 Views
  • 1 replies
  • 0 kudos

Resolved! European Rates

Hi, I have dialed 2202 to select European Rates but can't seem to find an option for this. On pay and go, are we automatically on European rates? A text I sent to Switzerland recently cost me 10p as opposed to 8p. I'm looking to travel to Switzerland...

Anonymous by Not applicable
  • 885 Views
  • 1 replies
  • 0 kudos

Resolved! topping up dates

i normally top up on the 31st, so why is 02 sending me a text telling me to top up by the 14th or my bolton wont work??

Anonymous by Not applicable
  • 580 Views
  • 1 replies
  • 0 kudos

How long does it take to unblock the bar put on if phone los

I called o2 to out a bar on my service as I thought I had lost my phone. I have since spoken to o2 and requested that they unbar the service. I was given a new sim card and was told that it could take from 2 to 24 hours to get the service back on my ...

Anonymous by Not applicable
  • 32453 Views
  • 11 replies
  • 0 kudos

Resolved! Best tariff for Canada??

I am currently on Pay as You Go and top-up £10 every month for unlimited texts and 100 minutes.I am off to Canada soon and wondered if I should be changing my tariff? If so, what would be the best tariff? Thank you for your help.

Anonymous by Not applicable
  • 1375 Views
  • 5 replies
  • 0 kudos

Being charged for texts I didn't send

I have been with O2 on contract since May, I'm totally fed up, I get charged outside my allowance for texts I did not send. Every month there's a charge on my bill outside my normal allowance.I hardly use my phone as I am currently housebound.I have ...

Anonymous by Not applicable
  • 7816 Views
  • 13 replies
  • 0 kudos