Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim only tariff price match?

Upgrade due and looking to just get a simplicity sim only deal, however seen a better deal with Vodaphone, do o2 price match sim only tariffs? Cheers

Cannot Send Text Messages Abroad

Sending text to morocco but recipient is not getting them

Resolved! MMS and data bolt ons

Hi all, I'm on pay monthly and have the all rounder data bolt on. I could have sworn it included a certain number (20?) picture messages a month also. Have I dreamt this as I am getting charged for picture messages and customer services say there are...

Resolved! leaving o2

Hello,can somebody tell me how to leave O2? I went to O2 salon, they couldn`t help. I called costumer service, nobody want to speak with me. I traid to have a chat in this website and nothing. How i should give a notice if nobody want to speak with m...

Having Trouble Paying Online

Hey folks! For the past 2 days, my card has been declined when I am trying to pay my bill. I have called my bank in regards to this, and they say that there is no problem with the bank, it must be with o2's payment facility. I am unable to call o2 as...

Resolved! All Rounder Bolt on Confusion

Hi, I moved to O2 a couple of months ago and when I got a new contract I was told on the o2 website that I would receive the 500mb data allowance for free, however I've just found that I am being charged for it. I specifically remember reading on the...

Resolved! Pay monthly

Looked at my bill and wondered why I was due £1.65 extra can you tell me why as I have unlimited texts and 300 minutes oh calls per month what extra calls and numbers have I used and what was the usage

Resolved! swapmysim & pay & go

Hi folks, recently i got a new contract phone, i have always been pay & go before. Naturally i wanted my old number so did a swapmysim successfully. However one small problem remains and o2 just cant figure it out. I have had 2 o2 customer service ag...

new tariff

I got my upgrade and new tariff...the data has been changed but the minutes are still showing as 300 and should be 600,why is this ??

Resolved! Upgrade due and Refresh

Hi, I'm new to the o2 Forums!I've been with o2 for over 2 years and was wondering as I am due an upgrade would I be accepted onto Refresh without a credit check? Thanks

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