Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 travel

I have recently activated my o2 travel, do i have to manually change my roaming settings on the phone or does this update automatically once in france ?

Resolved! transfer rewards balance to pay monthly

I moved from pay as you go to pay monthly at the start of january and was told i would have my rewards balance carried over, its not been on any of my bills (just got the 3rd) i have been on webchat and will just keep getting passsed between pay and ...

SMS Messages to Group get turned into MMS and you get charged for them

Just thought I'd throw this out there to see if anyone else was aware of it. I recently obtained a new O2 account and texted about 20+ people my new number. I checked my account later in the day and saw that O2 had charged me £7 for it so I spoke to ...

Resolved! I don't want to upgrade

I am currently on o2 and my contract runs out next month, I don't want to be on o2 anymore and I am changing my phone and network, how do I cancel my contract so I can still use it till the day it runs out, so I can get a new phone.

Resolved! Changed from Pay monthly to PAYG via the chat and...

passed on my new address which was different from the one O2 had on their files and guess what? According to their website my new PAYG sim is being delivered to my old address!! Now i seriously doubt that they will really do what they said they would...

Resolved! O2 Data Roaming

On Sunday night I boarded a ferry from Hull to Zeebrugge, for a couple of days city break in Bruges. When I was roughly halfway across the North Sea, I got a surprisingly pleasant text message from O2:"Relax in Europe with O2 Travel. You'll never pay...

PAC code

I gave my pac code from orange to o2 on sunday. I spoke to an advisor again on wednesday and again last night. All promising that my number would be transfered within 24 hours. This still hasn't happened. Why? Do I need to do something with my phone?...

Resolved! How do I stop O2 from blocking an unknown caller?

I've searched across the forum, but can only find questions asking 'how' to block a number. I have the opposite problem. I have never asked O2 to block any numbers, but recently I've had a load of calls 'blocked - unknown'. I did manage to catch one ...

Resolved! no 3g on iphone4 settings fine

so had iphone 3 could use 3g and wifi.. got iphone 4 had issues with 3g rang o2 and they did something to switch it all off??? only used wifi.. now i want 3g no one has a clue whats wrong settings fine. phone fine. tried sim back in iphone 3 and no 3...

Resolved! Calling up O2 customer services and they are asking for an account password

I presumed my account password would be the one to my O2 but apparantly it is one I set up before, I was wondering how I could find it out so they can authorize who I am and find out why I have been charged extra for something,Thanks

O2

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