Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I've been with O2 pay monthly about 5 years, do I still have to give 30 days notice?

Topic. At the moment my mobile bills are going above £50 a month, even though I'm on a £32 600 minutes and infinite texts tariff, and I only ever use about 100 minutes a month if that! Probably the biggest cost is that I use the 118118 directory serv...

How do I add another device to my account?

Hi I have an o2 paymonthly account for my mobile account. I've recently bought a Samsung Tablet and have an o2 sim in it. I'd like to register the tablet and be able to view the bill online. How do i add it to my account? Ive tried registering it so ...

Resolved! I'm nt a UK citizen

how can I top up by debit or cridet card while I'm UAE citizen and my Bank account is through Emirates NBD Bank

Resolved! I can't connect to the internet on my pay and go allowance using the data pack.

when I try to connect to the internet on my phone it won't connect and a message saying no data connection appears. Its pay and go allowance so have data pack checked.

Resolved! Travelling abroad

I will be travelling to Europe and the USA this year. I have unlimited texts, calls and 1gb of data on my contract and have O2 travel as an add on. I have been advised that calls made and received in Europe cost 0.50p per call with a call time of 60m...

Resolved! 15years with O2 & no more 12 months contracts available?

I have been with O2 for the past 15 years and upgraded every year, why O2 does not longer offer 12 months upgrades? I have been trying to upgrade to the latest Galaxy S4 but it is not possible on a 12 months contract, why? Surely, like most of the mo...

Resolved! Lumia 620 - Zero Internet

Hello All, Appologies if this has been posted elswhere but I have searched and cannot find an answer. I have a Lumia 620 - bought from an o2 shop, and I bought the sim at the same time. All activated, although I recently asked o2 to transfer my old o...

transferring numbers between o2 phones?

I have a pay monthly phone on o2 at the minute and I've ordered a HTC One on contract with o2 as well. How would I go about transferring my old number to my new phone, and if I do that, will the number on my new phone be transferred to my old phone? ...

Resolved! Any ideas why I 'have' to phone O2?

I've heard of folk upgrading early, before their upgrade date, in store so this is just confusing me now...On Sunday I was in an O2 store, asked about taking advantage of a deal they have on at the moment and upgrading early (my upgrade date is on Ma...

Resolved! Femtocell

Wife and 2 kids now moved over to Vodafone to get a signal in the house. I'm stuck until Feb next year but any news on getting a free femtocell - Vodafone provided it free to swap across !

O2

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