Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Online Account

Hello, I have O2 Pay and Go accounts (two Sim cards) one of them is about 8 years old. The other is about 6 years old. I have had these phone numbers for quite some time. Recently I wanted to sign in to my online account belonging to one of the phone...

Resolved! Tocco Lite text transfer

I need to transfer or save text messages currently on my Tocco Lite. I have bought a Samsung Galaxy Ace 2 and will be keeping my existing number. I am also changing frm Pay as You Go to a monthly contract. Grateful for help, preferably in simple lang...

Resolved! O2 Simplicity 30 Unlimited Data... How much is unlimited?

I've been with O2 for 9 years, been on Simplicity 30 from March 2010.Used about 2gb of data a month but this month I've used 3.5gb so far.Got a text from O2 saying that I'm using too much data and I'll be cut off if don't stop.WHAT THE F....Thanks O2...

Resolved! Why upgrade?

I have a problem. I spoke to a very nice lady in retention about the option for me to fast track my upgrade. This sounds a good idea! But actually, the options available to me were no better than if I popped down to carphone warehouse and physically ...

090 numbers being billed incorrectly to your account

Hi I recently had an 0905 number on my bill costing £32. Problem is I did not call any such number also the time of the call and duration make no sense. I have addressed the issue with o2 who supposedly are looking into it , but as yet 3 weeks on the...

Resolved! Cancel

How can i find out how to cancel my contract

Resolved! O2 Phone Sim in Northern Ireland

HiI'm travelling from England to Belfast, Northern Ireland next week for 10 days. Will my monthly SIM work as if it were in England or does it pick up an international tariff and data roaming charges?ThanksNick

Resolved! How do I get student discount?

I went instore and got a an iPhone on Saturday. The lady who served me got O2 Open to text me a code that I need to put in online to get 30% student discount on my monthly airtime bill. However I cannot seem to find the webpage anywhere, so I would b...

Access to BT WiFi ending

Hi I've just noticed that access to the BT WiFi network is to end in July. I've just taken out a 2 year contract & this unlimited access was one of the factors which decided the deal for me - does anybody think I'll get any redress?

Resolved! My tariff summary

Hello, Depsite being told by Customer services that my contract ends in September 2013 it saids on my online tariff summary that it ends in October 2014. I was first told it would change eventually after an unwanted upgrade was returned but it hasn't...

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