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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 278717 Views
  • 2 replies
  • 2 kudos

Data abroad

My data is not working even though my contract stated I have roaming abroad

Rose12 by • Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Network/data issues

Hi, over the past year I’ve noticed my signal/data is just getting worse and worse. My phone will show 4G or 5G but can’t open internet pages or social media apps. I’m also quite a bit of the time not receiving messages and not being able to send the...

zleitch by • Level 1: Joiner
  • 873 Views
  • 2 replies
  • 0 kudos

Sim only deal

I want to change my contract to the 10gb £5.99 per month deal 

David73 by • Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Bar stolen phone

I need to bar my phone which has been stolen, but can't log into verify as it's asking me to call

Cian1 by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Request new sim

I lost my SIM card while using a temporary one while abroad and need a replacement sim now I’m back in the UK thank you

Isatak by • Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

Billing

Hello i have a pay monthly sim card i am no longer in a contract just a rolling month to month bill as my contract period ended, i have a £5 spend cap on this also. I have just checked my recent bill which appears to have added extras of one disney+ ...

CCMAC35 by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Closure of Account

My account number is ********. I have sold / replaced my laptop. And don't have any access to the SIM card. How do I close the account and not be charged any further . Regards David

Saldanha by • Level 1: Joiner
  • 266 Views
  • 1 replies
  • 0 kudos

Live chat

How do I access the live chat please 

Tracey_79 by • Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos

Order

Hi I placed an order for an ipad yesterday and I was wondering if you had the tracking number for the package.

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