Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Currently in a Legacy to > 360 migration. It’s taking forever for my number to port across from my old legacy pay monthly to new 360 SIM only eSIM! I’ve already been in touch with CS multiple times. My old account is due to be closed tomorrow! Accord...
HiI've recived email from O2 saying that O2 is making changes to t&c and I have a right to cancel my airtime contract in next 30 days and either continue paying my Device Plan in the agreed monthly instalments or I can pay the remaining balance off i...
Hi , I currently have 4 separate phones ( children/ wife and myself ) all separate contracts. The contracts expired sometime ago, approx 3 weeks ago received communication from O2 showing all 4 contracts had been renewed on a 24 month sim basis. I ha...
My direct debit for insufficient funds. but i had funds in the account.What can i do to settle the bill?
Hi everyone, I know this is a common topic out there, reaching out to see if anyone can help here as i'm desperate to resolve this. Its causing me and my family huge amounts of stress right now! I recently became aware of an O2 account associated wit...
I cancelled my contract but I have to pay for device
Hi can any one tell me how my app says upgrade option is not available even though my dispute was resolved and all markers removed.Thanks
Hi all, Have been struggling to cancel my switch up contract following change in terms, CS seem to bat it off as a scam email, or don't seem to be aware of the change. I've got fed up of being called a lier by CS and as such have raised a formal comp...
You've sent me a msg saying i requested a code
Hi I have money on balance and can’t renew internet and ca
