Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254501 Views
  • 2 replies
  • 2 kudos

Invoice

I have just received my new phone but have no invoice for it

Chris84 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

out of minimum contract term

HelloHow do I reinstate my monthly airtime plan when phone is saying I am out of the minimum contract term?I simply cant receive any one time passwords because phone says emergency calls onlyThanks

SF65 by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

emergency calls only

my phone says emergency calls only, i cannot call a payment line or pay a bill due to not being able to send / recieve calls or texts.

HughLau by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

New device delivery

Hi I ordered a new upgrade device on Friday 21st and DPD have not delivered it as they have requested a 4 digit pin which I have not been sent or received.

My order

Hi I ordered two monologue throw my virgin account yesterday but don’t know what’s happening

Susan123- by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

New pay monthly contract user already exist

Hi, my contract has ended few months ago and now I decided to go back to o2 and start my new pay monthly contract, but I can't do it because my user already existing and there is an error. what should I do?

pavel2024 by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Change of address

Hi, I have just moved house and would like to update you with the new address.

eb42 by Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos