Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 20Gb tariff

Hi there can anyone one tell me if the 20Gb tariff is still available please

Resolved! Selling/buying contract phone?

Hi if I buy/sell a contract iphone can the imei be barred for non payment? I don't want to buy a phone that gets blocked because the seller hasn't paid their bill!

Resolved! Signing up for PAYG Big Bundles

If one signs up for a Big Bundle tariff does O2 require one's Credit or Debit card details and if so, why? I am with and old Text and Web Tariff and top up each month using cash with an eTop-up card or at an ATM.

Resolved! 02 Priority £10 Gift .. help require please

Hi.I received an O2 text yesterday offering me a "£10 gift" for use in Argos for being with O2 for two years, I went into 02 Priority App and clicked to save the gift however its appearing as Argos, Bath Road Retail Park, 300 Bath Road, Slough, Berks...

Resolved! 'PAC' for pay as you go number

Hi, can anyone tell me how to get a PAC, I am thinking about changing providers? I have no complaints with 02, but there is a 24mths deal on a pakage with a Lumia 530(free), so I am going to try and leave the 'stoneage' of a handset with only calls &...

Resolved! Direct debit

I want to change my bank account details. How?

Resolved! Media messages help

Can anyone enlighten me as to what a media message is, I have just noticed that I have been billed an extra £1.87 for media messages , I have checked the numbers stated and can honestly say the messages were text message and not media, anyone else ha...

Resolved! Upgrade to 'sim only' with problems

upgraded to sim only tarrif. Phone is 3G only and the tariff advertised as '4G' ready. 02 said it would work but I now have no internet i.e 3G not working.Turned phone off and on few times after receiving texts conf all applied but no joy.Also have 3...

Resolved! I was paying for my sons mobile phone on a monthly contract - transfer issues

I have been paying my sons monthly mobile contract for several years now. He wants to take over this account we called o2 and they advised to set up a new account in his name and then transfer the number. Communicated on chat today to transfer the nu...

Resolved! Moving

HiI purchased my phone on a 24 month contract in April this year, when i spoke to agent at Carphone warehouse I explained I would be moving to fort william at some point during the year and that I would require a good internet coverage, How wrong was...

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