Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 in Droitwich (WR9)

O2 network down in Droitwich for nearly a week now. Any phone working on the O2 network (O2, Tesco, GiffGaff) almost totally useless. No signal (well, intermittently one bar, but usually no network at all) for calls or Data. Contacted them via live c...

Resolved! trying to top up new phone

Hi I've just purchased a new Nokia Lumier phone with new sim card. I've tried to add credit twice and been told there's a problem and I can't get the credit onto the phone to start using it. Can anyone advise me please?Judith

Resolved! how to remove an item from my o2 Upgrade Basket

i decided to go through the process of doing an Early Upgrade of my Pay Monthly Phone, just to see how to do it. Part one of the process involved the o2 website adding an item to my Upgrade Basket. The item is called: "Discounted Early Upgrade Fee" t...

Resolved! £30 charges for a pay and go account when I don't have one...?

Hi, I've just checked my bank account and I've had two £30 bank charges appear from 02 UK Pay and Go. Yet I don't have a pay and go account, just pay monthly and these charges don't show up anywhere on this account. Has anyone else experienced this o...

Resolved! pac code

Would i be able to get my pac code pls....

Resolved! Calling Talk Talk?

Hi All, After Many Years of Being on 02 Pay & Go . I decided to go to 02 Pay Monthly. Unlimted Calls and Txt + 3gb of Data £20 per month. Cause I was Spending Lots of P&G with an new S3 However One of My Friends has now Just Joined Talk Talk Mobile P...

Resolved! Data allowance did not reset

Hi Today is my monthly billing date, but my data allowance did not seem to reset. Live chat says that it did reset, and I've already used 1.5 GB of my data :) That's funny as since the yesterday's evening my phone was in flight mode and on my home wi...

Resolved! Restore a deleted text message

How do I restore a deleted text message, once upon a time, you used to be able to log on and read through your old texts through o2, now you can't, or can you?

Resolved! xperia Z not sending mms

Hi all. I've had trouble with mms with this phone forever? It won't send mms messages, I've had the download text for settings and manually checked them against a previous post for MMS settings, but still no joy! Can anyone help? Thank you

Resolved! Click and collect delivery status

Hello all,my click and collect order says it's 'completed' under the my orders section of my O2, but I'm yet to recieve a confirmation email/text. Does this mean that it's arrived in the store? Thanks in advance, mike

O2

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