Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! my bill

Hi there, how to i organise to get my bill posted to my address? thanks

Resolved! Online Top-up impossible with non-UK adress

Hi, I am this close to cutting ALL my ties with O2. It is impossible to get help for problems that are not trivial!The online form doesn't even allow for a credit or debit card that is registered with an address OUTSIDE the UK. You really don't want ...

Resolved! Change Bolt On From "Big Bundle" to "Data Big Bundle"

Hi, I tried to chance from "10 Pounds Big Bundle" to "10 Pounds Data Big Bundle" but every time I tried, it said "You are already on the 10 Pounds Big Bundle" - no kidding! No I am running out of data and it is impossible to cancel ALL Bolt Ons. Trie...

Resolved! PORTING NUMBERS

HiI am currently with TT for my broadband and landline phone,but have an o2 PAYG.TT are offering a free SIM to existing customers loaded with 200 minutes,free texts and some data.As i am only a very light user this would siut me fine.My problem is i ...

Resolved! Unable to verify payment method

So O2 you tried last week messaging me from "Billing" to say you could not verify my payment details. Firstly my payment details are the same as they have been since I got the phone nothing has changed. Secondly your threat that my phone would be sus...

Resolved! How to change my number tarriff from vodafone to o2 back?

Good day.Please help.First we had o2 number,then we changed its tarrif to vodafone.Now we want to change back vodafone tariff to o2.How can we do that?Also how can we do our number tarrif monthly payed?

:)

i cant make a calls on the screen on my phone its show me "You cannot make outgoing calls while call barring is on".

Resolved! Need most basic o2 compatible mobile no internet no touchscreen no Bluetooth etc

Have a son who is game addicted need a mobile with no wifi or internet ......just phoned the number on o2 website and the only pay monthly options are business customers or discuss a new contract....nowhere near enough options I chose lost or stolen ...

Resolved! Do I need an Australian number?

I will be staying in Australia for 7 months. Do I need an Australian number or can I stick with my current UK number? Thanks.

Resolved! Contact o2 customer services by email

Hi guys, Is it possible tocontact o2 by email to pay off a device plan and cancel an airtime plan? Or any customer service to be honest. I'm cycle touring in Thailand, Cambodia and Vietnam and it's not really practical to phone or write! Thanks!

O2

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