Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

been waiting 2 days for a sim to be unnbarred

Daughter lost her phone on holiday so got it blocked. We now have the phone back and been waiting 2 days for it to be unblocked. She can use all her apps etc but cannot make calls or text. 2 webchats later and now cannot contact them still cannot use...

Help required - I have lost data

Hi, I bought a mobile wi Fo Dongle with 5Gb data for 90 daysI did not use all of it but a couple of days before expiry I bought a 1Gb top up.Howver I now onloy have 1Gb... why did I lose teh rest? How do I get it back.. Can someone pelase advise. tha...

texting

Hi, over the past few days I have been experiancing texts being delay. And when they do come through I get 6, 7 or more that come at the same time but time delayed. Does anyone know why or had the same experiance?

Resolved! O2 refresh - cancelling contract

Hi,I've recently been moved with work to the very very far north of Scotland. My phone signal is now very limited up here, by that I mean I get no service most of the day and no internet whatsoever. I have 13 months left on my refresh contract and wo...

Sim Lock

I had a Sony Xperia Z2 with O2 and it was destroyed, but the Sim was fine. I put it in another phone, which is unlocked, but I cant use the Sim? I can use the phone okay but I keep getting asked for a Sim unlock pin. Anyone know a solution?

Resolved! Unlinking accounts

Basically i have my own phone contract and i took out a new contract for my partner, received the phone Spoke to 02 and changed the billing date etc. Hes been using it a few days when i realised that my own numbers billing date has also changed - i d...

Resolved! Complaint

Hi,What is the best way to make a complaint to o2? I cant seem to find an email address to send one to.RegardsNathan

Resolved! 4g sim in 3g motorola razr 3xx

Hi, I want to keep my o2 contract but Im want an old flip phone. Will my 4g sim work in an old 3g phone . Im going to use the motorola razr v3xx or the V9. I know the minutes and texts will be ok , but will i be able to use the data ? Or will i have ...

Resolved! call forwarding

Does anyone know how to end call forwarding? I know how to set it up but not how to cancel it

What is my best tariff?

I use my iphone 4s (3G) mainly to place bets and search for best odds. There is no wifi nearby so I have to use 3G.I only need about 1 hour of calls and 500 texts per month but keep exceeding my 1gb data limit and have to pay for a bolt on. I would l...

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