Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! adding data allowance to business package

quick question is there a way of adding extra data to my wifes iphone 6 package . best if this can be done online if pos. at the moment her package is a small biz 2g.

Resolved! Billed for non disconnected call

My wife and I are both on o2 and she called me in ASDA (she works there and I was in the store to pick her up)My phone log shows the call lasted 1 minute and 9 seconds. O2 decided is lasted 2 hours and 9 minutes and billed me for £26.00 ! Spoke to th...

Resolved! 02 Refund time!

So I returned a moto 360 to my local 02 store which I bought online and then collected from store. They said 14 days for a refund and I waited 14 days. I returned it on the 28th and I rang them today and the lady I spoke to said she would have to fil...

Resolved! complaint

I would like to make a complaint but cant find the email address

Resolved! Shared Data.

So apparently now you can Share your Data betweeen your devices if you have the correct tariff?But they have done away with the 20Gb Data for new contracts ending today, so will be interesting what price the add ons for extra data will cost?Will this...

Resolved! Texting Balance notification - Again!

Yes, this old Chesnut again but over and since the weekend I no longer seem to be getting that notification after I send a text message/s . I rather like having these to be honest and did have a 'Live Chat' where the bloke asked me my phone number an...

Resolved! Deposit refund

Hi, yesterday i noticed my deposit had been paid back to my O2 account so i called them to ask for it to be paid back to my card. I was told it will take upto 5 days, which is fine. My question is that this morning the amount is still showing on my O...

Resolved! Balance

Does anyone know if I can transfer the balance from one phone to another as I`ve just bought a new mobile

Resolved! 4G after upgrading to big bunles10

I upgraded from text and web to the above this afternoon using live chat and a guru. Everything gone fine and am now on the new tariff as My O2 App shows. However my Sony Xperia Z3 Compact phone still only shows H+ for mobile data and not 4G. I have ...

Resolved! unlocking phone

Hi, I recently upgraded to i phobe 6, but want to seell my 5? How can i get it unlocked?thanks in advance !Debs

O2

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